Founded in 2016. Built to Serve
Ottawa, UK, USA & Dubai.
Web Services Solution was founded in 2016 with a single clear purpose — to give small and medium-sized businesses access to the same calibre of digital services that large enterprises pay premium rates for. What started as a focused web design and development agency quickly evolved into a full-spectrum digital partner, driven by the consistent results we delivered for our earliest clients across Canada, the UK, and the USA.
From day one, our approach has been different. We don't sell packages. We don't apply templates. Every project — whether it's a website design for an Ottawa-based professional services firm, an SEO campaign for a London retailer, a mobile app for a Bellevue startup, a Shopify store for a Dubai e-commerce brand, or a custom CRM for a Canadian logistics company — begins with a genuine understanding of that business's goals, market, and growth ambitions.
"We built Web Services Solution because we saw too many businesses being let down by agencies that over-promised and under-delivered. We set out to create the agency we wished existed — transparent, accountable, results-focused, and genuinely invested in every client's long-term success."
Since 2016 we have grown steadily and deliberately. We established our Ottawa office to serve North American clients with EST-timezone account management, from Toronto and Vancouver to Bellevue and Los Angeles. We built a dedicated UK team in London to support our growing client base across England, Scotland, and Wales — with GDPR-compliant builds as standard and deep knowledge of the British digital market. We extended our reach to Dubai and the broader UAE, where our WhatsApp-first communication style and Gulf market expertise have earned us a loyal client base.
Today we deliver website design and development, e-commerce solutions, mobile app development, search engine optimisation, digital marketing, custom software, AI automation, cybersecurity, and branding — to clients across Ottawa, the United Kingdom, the United States, Dubai, Australia, and Singapore. More than 85% of our clients return for repeat projects, and our average client relationship spans multiple years, not just a single engagement.
We are especially proud of our service diversity — it means that when a client comes to us for a website, we can also handle their SEO, run their Google Ads, build their app, automate their workflows with AI, and protect their systems with enterprise-grade cybersecurity. One partner. Everything covered. No need to manage five different suppliers.